The right question,
at the right time.
Trigger intelligent satisfaction surveys in the heat of the moment — post-purchase, post-support or post-onboarding. Collect candid feedback with up to 3x higher response rates.
Measure loyalty with proven methodology.
Net Promoter Score with scale 0–10. Automatic calculation of promoters, neutrals and detractors. Qualitative follow-up question to understand the “why” of each note.
- NPS standard 0–10 scale with automatic labels
- Automatic calculation of score, promoters and detractors
- Qualitative follow-up by response category
- NPS history with time trend
Satisfaction at every stage of the journey.
Customer Satisfaction Score automatically triggered after key interactions: post-purchase, post-support, post-onboarding. Measure what matters where it matters.
- 1–5 star scale or customizable emoji
- Automatic triggering after conversion events
- Segmentation by user type and journey stage
- CSAT comparison by period and segment
Ask whatever you want, whenever you want.
Create fully customized surveys with multiple response formats. From multiple choice to free text, ratings and custom scales.
- Multiple choice, single answer, free text and rating
- Multi-step searches with conditional logic
- Complete customization of colors, fonts and logo
- Real-time results on the dashboard
Consent to legal traceability.
Consent and terms acceptance forms with IP record, timestamp and hash of the document. Documented and auditable LGPD compliance.
- Blocking access until you accept the terms
- Automatic recording of IP, date/time and document version
- Exporting the consent log for auditing
- Support for multiple term versions with migration
Your data, in your format.
Export all survey responses to CSV or XLSX with one click. Structured data ready for your BI, CRM or spreadsheet.
- Export in CSV and XLSX by search or period
- User identification data (when available)
- REST API for integration with your data stack
- Webhooks for real-time response push
How our customers use surveys
Post-purchase e-commerce
CSAT right after purchase to measure the shopping experience.
SaaS onboarding
Survey at the end of onboarding to identify friction points and improve activation.
Quarterly NPS
Periodic NPS with segmentation by plan and customer time to measure loyalty over time.
Aftercare
Automatic CSAT when closing a support ticket to measure service quality at scale.
Your customer leaves without purchasing and you don't know why?
Start collecting feedback where it matters. No code, no Developer, no waiting.